Tuesday, December 28, 2010

The Post Office has nothing on us...

From an email to all employees:
"That's what team work is all about..."

So says our own Dan Pagliuca when I thanked him for driving a clinician to a home in the North End during yesterday’s snowy weather.

Because last winter was so uncharacteristically mild, I never had a chance to see firsthand one of the facets of VNAB & Affiliates’ reputation - that inclement weather doesn’t deter the staff and managers from rising to the occasion and providing care to those who most need it. Well, that changed yesterday… and I was able to witness why our organization has deservedly earned that reputation.

This email is a big thank you to everyone who successfully contended with the challenges of the recent blizzard. Over the past 24 hours, I’ve heard numerous stories of commitment and persistence for which I’m grateful. Some of those stories relate to night and weekend staff and managers working hard to make sure that “must see” patients were seen, team members withstanding rough commutes to get to the office, clinicians navigating parking bans and employees volunteering to transport our staff members to patients’ homes.

Again, thank you to all who contributed.


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