Monday, October 18, 2010

35 years ago... this very minute

Received a call from my brother tonight asking if I had any idea what the two of us were doing 35 years ago tonight.  Based on an announcement on the classic rock station in town (verified via a google search later), we were able to confirm that precisely 35 years ago this very evening, we attended a Boston Garden Jefferson Starship show.  Anybody remember Grace Slick?  

Stands out for me because it was my very first live show and I was rabid about the Starship, most especially about the particular song linked below (this vid appears to be an '80s rendition).  Memorable also because of the opening act.  This Boston show was just before they exploded.  Stevie Nicks and Lindsey Buckingham had just joined the struggling Fleetwood Mac and released a new record.  I remember being impressed by the mysterious, swirling Nicks and the maniacal guitar playing of Buckingham.  I proceeded to buy their "new" self-titled album within days of the show.  That album stood for thirteen years as the longest running number one album on the charts.

Classic.


Sunday, October 17, 2010

gold

Clark's Pond

Less and less likely

Despite Liam's note that "we'll see ya again in some other world, another time" at the end (as best I can make out - I can understand him perfectly when he sings, but not at all when he talks), a reunion tour seems less and less likely.  It's the Noel-Liam love-hate relationship thing.

Too bad, though because if you've never seen Oasis live, you haven't been to a live show.  Mate.

Saturday, October 16, 2010

Aging

Consider this a classic Before and After.  I've recently become fascinated by the aging process and as I stumbled upon Mr. Joel singing his break-out hit when it was brand new and then again more recently, I was struck by the visual (and audio) impact of 33 years...



Wednesday, October 13, 2010

The high cost of cutting costs...


I had an opportunity to attend a Boston Chamber of Commerce breakfast meeting this morning, featuring the four candidates for Massachusetts Governor.  In attendance: Charlie Baker, my old boss at Harvard Pilgrim, Deval Patrick, current governor, Tim Cahill, the recently controversial independent conspiracy theorist candidate, and... ah... the other one.

The other one is Doctor Jill Stein who is running as the Green-Rainbow Party candidate and who has absolutely no chance of winning.  As such, it's very easy to dismiss the perspective she brings to the race.  But this internist, community adovcate and respected author actually adds an important voice and I for one was interested to hear what she had to say this morning.  And although she received no applause (as did the current Governor when he dropped a very stirring "this is a profound distraction" remark related to the allegations that former Cahill operatives were working with his own campaign to undermine Baker's efforts) and her turn at the mic often felt more akin to a polite obligation than an opportunity for the audience, she did make one very interesting point. 

Dr. Stein's platform includes a proposal that the current Medicare system for seniors be converted into a national system for all populations.  Citing the fact that "this system just works" and cuts administrative hassles, she compared the 250 "workers" at Massachusetts General Hospital to merely 3 at a similarly sized hospital in Toronto.  The 250 at MGH sort through the multitude of requirements and paperwork associated with generating clean bills and pursuing payment for services rendered.  In Canada, that work takes just three individuals, leading to, per this candidate, a greater ability to apportion the funds toward medical care or savings.

It's an interesting point.

Managed care was designed to, among other things, control the growth of medical spending.  In our own agency, the number of individuals who oversee our managed care operations outnumber the resources devoted to other much, much larger payers. 

The new, emerging health care system contains provisions for the creation of new accountable care entities, pilot payment reform programs, and quality-based reimbursements.  The goals are to improve care while expanding access.  Oh yes... to cut costs too.  To Dr. Stein's point, if administering these programs becomes overly complex and the documentation demands expand (as we've recently seen in home health care with the adoption of tighter and more complicated OASIS requirements), then savings can rapidly evaporate or even reverse as the MGH-Toronto hospital example highlights.

Cutting costs is good.  Adding administrative burden... not so good.

Sunday, October 10, 2010

One for a Sunday morning

I'm a sucker for catchy pop tunes that make me play drums with my index fingers on the top of the steering wheel.  Here's the latest culprit.

And a nice message about the enduring power of that which endures.

Friday, October 8, 2010

This is what Quality looks like...

Good news about our private care company.  For more information, click here or call 781-431-1484.
Wellesley, MA – VNA Private Care, a private-pay home care agency based in Wellesley, MA and affiliate of the Visiting Nurse Association of Boston is among the first in the state to earn Accreditation from the Home Care Alliance of Massachusetts. The alliance, which represents 170 home health and elder care agencies across Massachusetts, has created an accreditation protocol to promote quality services, ethical business standards, and superior employment practices in an industry that lacks meaningful licensure in the Commonwealth of Massachusetts even while it grows in popularity.

“We are proud to be in the initial group of home care agencies earning this accreditation demonstrating VNA Private Care’s commitment to quality,” said Rey Spadoni, President and CEO of the VNA of Boston and Affiliates. “Peace of mind for our clients is paramount and this accreditation from an independent expert will help promote the advantages of keeping people independent in their homes and communities with the superior care we provide.”

The Home Care Alliance launched this Accreditation Program for Private Pay agencies (agencies that are not paid by Medicare or Medicaid), in July. Agencies seeking accreditation are required to submit documentation to show that they meet standards established by the Alliance.

The standards were developed over several months in consultation with 14 agencies throughout the Commonwealth. Training requirements, administrative protocols, and business practices are among the categories that the Alliance reviews for accreditation.

“We wanted to provide leadership for an area that is becoming more and more important to the health care delivery system in Massachusetts,” said Patricia Kelleher, Executive Director of the Home Care Alliance of Massachusetts. “These standards highlight our agencies’ best practices, and will help guide members of the public as they choose who will take care of their loved ones in their homes.”

Rationing is bad, bad, bad...

(photo courtesy of bostonherald.com)

Highly successful businessman and founder of Staples, Tom Stemberg, made some interesting comments recently regarding the United States health care system.  The Boston Herald, from which this post is drawn, recently wrote about this here.

According to Mr. Stemberg:
I think we have to confront a very unfortunate reality in this country: We’re doing a tremendous amount of elective surgery on people for whom that election probably is no longer affordable.

If a citizen is 80 years old and wants to have elective surgery, knee surgery to pick an example, because they think an artificial knee will help them walk the golf course better, they should have every right to do it, but they should be paying for it. The national government should not be paying for those kinds of things
We used to have an active and vibrant and moderately successful phenomenon in this country called managed care.  Providers were paid a capitated (usually severity adjusted) monthly payment to take care of an entire covered population's health care needs.  Because additional cost savings could be derived by "carving out" specific categories of care (it all began with mental health services, then pharmacy benefits were next, followed by diagnostics, and then...) and businesses didn't want to restrict (er, ration) care to employees, it all fell apart.  There was a public backlash against managed care as being overly restrictive and perennially penny pinching and so, that phenomenon gave way to a return to fee-for-service health care. 

During the recent health care debate, mere suggestions that empowered governmental (or even private) bodies would review and make recommendations regarding coverage options and treatment protocols raised cries of "rationing" and "death panels" and so many of the most restrictive components of the bill were pared back.  Let's face it: we just don't like rationing... or anything that even remotely smacks of it.

Unfortunately, while the expansion of coverage provisions go into effect right away, health reform legislation has the cost control provisions being phased in over time.  Some provisions call for changes in how providers are paid, setting up quality-based payment mechanisms and new accountable care organizations designed to capture the full and global payment to cover services for a defined population... much as capitation was designed to do in the former system.  As has been discussed here, we'll need to make sure we understand and avoid the pitfalls of the past as we build the next system.

Now back to Mr. Stemberg.  I wonder how his comments cited above will play to a population totally and completely unwilling to entertain any system that even remotely involves rationing.  It could be argued, particularly if you're the 80 year old golfer he mentions but who can't afford a new knee, that a loss of Medicare coverage for said joint replacement surgery is going to feel a lot like rationing... particularly since you can get that knee covered today.

For the health care provider community, which is perceived as being largely inefficient and, in some cases, profoundly greedy, the cost cutting measures of health reform legislation need to be about more than an endless stream of straight reimbursement cuts.  Many of us have driven ourselves hard to become lean and no one would accuse the organization I work for as being greedy.  Just the same though, we're expecting nearly 5 percent cuts each year for the next several.  Those are cuts we know we can't sustain.

No rationing.  Full coverage for everybody.  Unrestricted access to every provider.

It just won't add up.

Again.

Wednesday, October 6, 2010

Six from Big Texas

Comments from the National Association for Home Care & Hospice in Dallas forthcoming.  In the meantime, some images...







Sunday, October 3, 2010

A Great Night...

Last night, we kicked off our 125th Anniversary in high style. Here are some excerpts from my opening remarks. More to follow soon.



Thank you for joining us tonight as we celebrate and commemorate our 125th anniversary of healing, caring and serving.

It is a distinct privilege to have joined the skilled clinicians, the dedicated staff and managers, the exceptional members of our board of directors and the many friends and supporters of our organization over this past year as we look back on our storied past... and ahead... to a very bright future.

As you will hear tonight, the Visiting Nurse Association of Boston story is one that is full of personal accounts of bold actions, of risk-taking and sacrifice, and of endeavoring to make lives better. You will also hear and see a common theme: that this is one place where no challenge has been too daunting and no need too difficult to tackle. It is in that spirit then that we honor three individuals who exemplify in the clearest and most direct manner possible, all that we strive to stand for and achieve. John Auerbach, Dr. Bob Witzburg, and Jackie Jenkins-Scott.... tonight we honor you and we thank you. Now I could describe in endless detail what it means exactly to be a Hero in Home Healthcare, which is the official theme of this event, but instead, I’ll just simply say: listen to the introductions of these three exceptional individuals and then you will understand well enough.

125 years ago, by the harbor in Boston, a revolution began. A revolution that blazed across this country in the name of teaching, healing and advocating for those who ‘fall through the cracks’. We’d love to celebrate this evening a world where cracks such as these no longer exist. Where a compassionate society has adequately reformed its system to allow for high quality health care services to be available to all of its most vulnerable members... and where better performing, more conscientious caregivers are rewarded for investing in programs and improving lives. But those cracks still do exist. Some... are even getting bigger. Different populations within our City of Boston show marked differences in health status... and access to sometimes even basic care is lacking still. An aging generation confronts infirmity alone and with fear. And too many of our patients depart from our hospitals sicker and more bewildered than ever about who they can trust and turn to for help.

Those cracks still do exist... and some are even getting bigger. What to do... what to do?

The Visiting Nurse Association of Boston has been here... for 125 years in fact. And.. we will be here.

With your help, we can make this better.

Enjoy the evening. And thank you for being here tonight.


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